Freelance Collection Agent - Palembang

Join Infomedia Nusantara as a Freelance Collection Agent in Palembang and play a vital role in maintaining strong customer relationships while ensuring timely collections. This is a fantastic opportunity for individuals who thrive in field-based roles, enjoy interacting with people, and have a strong sense of responsibility. Infomedia Nusantara is a leading company in the collection agency industry, known for its commitment to excellence and customer satisfaction. As a Freelance Collection Agent, you will be responsible for visiting customers, negotiating payment plans, and ensuring that outstanding debts are collected efficiently. This role offers a flexible schedule and the chance to work independently while contributing to the success of a reputable company.

In this role, you will be responsible for visiting customers, negotiating payment plans, and ensuring that outstanding debts are collected efficiently. You will use tools like Salesforce and QuickBooks to track and manage collections, and you will need to be proficient in Indonesian. This position is ideal for individuals with 2-5 years of experience in collections or a related field. Infomedia Nusantara provides a supportive work environment and offers opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect outstanding debts and negotiate payment plans.
• Use Salesforce and QuickBooks to track and manage collections.
• Build and maintain strong relationships with customers.
• Ensure timely and efficient collection of outstanding debts.
• Provide regular reports on collection activities and progress.
• Adhere to company policies and procedures.
• Work independently and manage your own schedule.
• Provide excellent customer service and support.

🎓 Kualifikasi & Syarat

• 2-5 years of experience in collections or a related field.
• Proficiency in Indonesian, both written and spoken.
• Familiarity with Salesforce and QuickBooks.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and dynamic environment.
• Strong sense of responsibility and reliability.

🛠️ Keahlian

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